<p>I decided to move from Vodacom to MTN years ago because I found Vodacom to be a reap off... My data kept on disappearing numerous time and it was very expensive to maintain... </p> <p>MTN treated me very well for the years I have been with them, but recently, in the past few weeks, the service has been beyond poor... The reception is very bad and once again, I find myself in the same situation I was in with VodaCom years back... </p> <p>I use and an iPhone, I know how expensive it is to use this kind of a smart phone, hence I am very vigilant with my spending and how I use my data, I am extra cautious... </p> <p>With me saying that, last night, I went to sleep with over 2GB on my MTN sim, switched off all my applications and data and switched off my phone. I woke up rift before 7am, and I switched on 3 apps and responded to few messages... In less than an hour of my phone being on, I get an SMS, MTN giving me "Wow R200 MTN2MTN Airtime and 100MB", to my surprise... I go check my data balance, all my data is gone, only left with 2KB... And this is happening not for the 1st time... </p> <p>I then called the customer service, they sent me from pillar to post not and can't explain where the data went or how it vanished... I am very disappointed and angry at MTN for such service, they keep making excuses for their poor performance... I have checked the bad reviews they had on Twitter and I see they have been *****ing from a lot of people... </p> <p>Please, do not ***** from us to pay the Cassper Nyovest and his absurd campaign, we already paying a lot on data now you *******ing us... Hayini mani sanukusinyela apha... I WANT MY DATA BACK... #MTNmustfall </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with the contact number that has a problem, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with the contact number that has a problem, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.