1 reviews | Active since May 2016
MTN *****s Airtime and Sim numbers
<p>I have had a MTN Sim card for a few years as a back up phone whilst camping in remote areas , However in April MTN decide to cancel my SIM card and ***** my airtime as I had not used phone for 90 days ?? This is not on how can they do this??????????</p> <p>I went and got a new sim everything done but now they can not get a SIM Swwap to work and recove rmy airtime.</p> <p>I feel my air time must be refunded and sim swap allowed.</p> <p> </p> <p>This is very bad on MTN's part </p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly write back to us with your contact numbers, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly write back to us with your contact numbers, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***