MTN *****LING FROM ME!

Item: MTN South Africa
Rating: 2
Author: Rueben J

MTN started *****LING my data this year, I previously logged this on hello Peter and they responded with a stupid automated response. My contract I took out with MTN is R399 pm for R200 airtime 20 sms's and 150 MB data I receive my top up on the 14th each month, the 25th or 30th of that very month MTN sends me a sms saying \your 100mb data has been depleted"in my mind my data is a monthly topic and should last until the next month 14th but instead expires after 2 weeks. This in unacceptable and I want it resolved!!!!"""

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

03 Jun 2015, 12:20

Hello Rueben.Jacobs,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the bundle in question is the bonus bundle that is received after purchasing a data bundle.

Best regards
Mantoa
REQ:***

Best regards,

MTN South Africa's reply03 Jun 2015, 12:20

Official

Best regards,

MTN *****LING FROM ME!

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