MTN *****ING MY MONEY

On Friday, 27 March 2020, I have received an sms that my payment has been changed to cash for billing account number BA***. I have NOT done that. On Sunday 29 March I have received an sms with " Your order has bee submitted with Order Ref no 1-***. I HAVE NOT ORDERED ANYTHING! Since then, my service with MTN was disconnected. I have send an email on on the 29 of March to inform MTN that my service was disconnected, and that I DID NOT PLACE AN ORDER OR CHANGE MY PAYMENT METHOD. Email after email after email, after sending my Id and what ever they eed. my service was back for a week. On Monday April 20, I get an sms AGAIN that my Order has been submitted with order Reg Nr 1-***. AGAIN, I HAVE ORDERED NOTHING! On Wednesday, 22 April, I have received another sms that my payment method has been chabged to cash, WICH I DID NOT DO. On Monday, 27 April, ANOTHER SMS that my Order Ref 1-*** has bee submitted. I have send email after email after email and try to phone the employees of MTN, WITHOUT success. I had to buy airtime from another cellphone company, and a new sim, as I am working from home and need to have contact with my clients and my bosses. It has cost me a FORTUNE, as I had no FREE MINUTES that I was suppose to have with my bundle at MTN. I went to MTN at CAPE GATE, but the man at the door showed me away, as they was going to close at 1, and I was there 20 to 1, (after standing outside Cape Gate Entrance for another 10 minutes before they let us in. Today, MTN deducted an amount of R1394.97 from my account. THEY ARE *****ING MY MONEY! I have NOT had any SERVICE from 29 March 2020. I WANT MY ACCOUNT CLOSED WITH IMMEDIATE EFFECT!! AND MY MONEY REFUNDED!! I have a new contract with another service provider now, as MTN took the liberty of disconnecting my line. I AM DONE WITH MTN!!!