MTN *****ing my money

Ref SCM ********** 4753 I bought a bundle yesterday morning at 08:33 transaction number MTN1APP-PROV-b623ca25-f1ed-4de3-8196-abb0920faf71 on number ********** 285 for 1 Gig. You told me it was successful took my money I never got the bundle. I logged this with your call centre on your website on Twitter and Facebook I HAVE HAD NO RESPONSE FROM YOUR COMPANY AND NOW WHEN I CALL THE CALL CENTRE THE NUMBER GOES DEAD AFTER I CHOOSE TO SPEAK TO A CONSULTANT. WHERE IS MY BUNDLE