MTN *****ING MY MONEY

CANCELLED A CONTRACT AND RETURNED PRODUCTS WITHIN 24 HOURS. AT THE MTN REDDS MALL CENTURION PRETORIA. THIS WAS IN NOVEMBER 2017. I WAS ASSISTED BY RAOUL VAN STADEN AND HIS COLLEAGUES WHO WERE TOTALLY CLUELESS ABOUT THE PROCEDURES AND ADMIN INVOLVED WITH CANCELATION. AFTER HALF A DAY OF INCOMPETENCE AND ATTITUDE I WAS TOLD THE CANCELATION WAS COMPLETE. I EVEN HAVE VALIDATION OF THE CANCELATION. 3 MONTHS LATER THE NIGHTMARE STILL CONTINUES. MTN CONTINUES TO DEBIT ME EVERY MONTH SINCE FOR PRODUCTS THAT I DON'T EVEN HAVE. THEIR USELESS CALL CENTRE AGENTS WORK UNDER NO SUPERVISION. JACK PHIRI CUT MY CALL AND BLUNTLY CONFESSED THAT HE IS UNABLE TO ASSIST ME IN THE MATTER. THIS HAS PROVEN THAT MTN IS A LOUSY EXCUSE FOR A MOBILE NETWORK. THIS IS THE WORST EXPERIENCE I'VE EVER HAD WITH ANY MOBILE NETWORK IN SOUTH AFRICA . THIS IS A WARNING TO EVERYBODY! DO NOT GIVE MTN ANY BUSINESS. THEY ARE ABSOLUTELY PATHETIC. THEY WILL ROB YOU OF YOUR MONEY AND MAKE YOU SUFFER. YOU WILL PAY A HEAVY PRICE FOR THEIR INCOMPETENCE. IF I AM NOT CONTACTED TO RESOLVE THIS MATTER IMMEDIATELY. I WILL TAKE THIS MATTER FURTHER!