KP
Kobus P
1 reviews | Active since Nov 2017
23 Nov 2017, 11:47
MTN *****ing my money
MTN deducted a amount of R501.44 from my account according to them for data usages. My contract is a 1G data for the past 3 years. I never exceed this as I monitored my data on a weekly basis ( only use the stick 2x a week to read e-mails.
The response from the Cutomer Service Dept is that " MTN menu has been accessed to download information from the Internet onto your phone. Please note these downloads include ringtones and pictures as well."
I never download but MTN has their own arguments but I am going to cancel my contract and make use of another provider
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Replies (3)KP
Kobus P's updateReviewer Update
27 Nov 2017, 20:16You are a big joke - you sending me the same response for the past three weeks - Is this really possible that MTN keep customers for a joke like this - is their nobody with a bit of integrity who can respond to my query ?
My problem is with number ********** 701 for the 3rd time you are hopeless believe me
KP
Kobus P's update27 Nov 2017, 20:16
Reviewer Update
You are a big joke - you sending me the same response for the past three weeks - Is this really possible that MTN keep customers for a joke like this - is their nobody with a bit of integrity who can respond to my query ?
My problem is with number ********** 701 for the 3rd time you are hopeless believe me
KP
Kobus P's updateReviewer Update
09 Dec 2017, 11:14Still awaiting MTN response on my reply very very bad customer service they just don't care
KP
Kobus P's update09 Dec 2017, 11:14
Reviewer Update
Still awaiting MTN response on my reply very very bad customer service they just don't care
KP
Kobus P's updateReviewer Update
08 Apr 2018, 21:28MTN is still *****ing my money - no feedback after months now !!!!!!!!!!!
KP
Kobus P's update08 Apr 2018, 21:28
Reviewer Update
MTN is still *****ing my money - no feedback after months now !!!!!!!!!!!