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Nathan N

1 reviews | Active since Jun 2017

06 Jun 2017, 13:49

MTN - *****ing my money

<p>MTN complaints site dont work, they ***** you money and you cant even sent them the complaint, but they will bill your account and ***** your money. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Jun 2017, 18:40
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that the matter have been escalated to the relevant department for the credit to be adjusted.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

Complaints Management Team
Reference Number: ***6