1 reviews | Active since Sept 2009
MTN *****ing My Data Again!!! MTN MUST FALL
It's exactly a year ago where I logged this very same complaint about MTN *****ing my money. I received a call from a consultant from the complaints departments assuring me that it was fixed and that it will NEVER happen again. Coincidently i received an email last week from Hello Peter stating that my complaint was a year old and would fall off the system. I did not pay much mind to it. Until the very next day when my air time start depleting once again. Started off with R10 until today where there is a whole R50 missing . I called your call centre yet again, held on for 15min and eventually got through to a consultant , who once again could NOT answer me. I was assured a 1 year ago this will never happen, yet just days after an email stating that my complaint will fall off the system , it happened all over again. MTN is a bunch of ******* and knows exactly how to work the system and ***** from their loyal customers. I want every single cent back and once I get it back, I am moving to your competitors who deserves winning every accolade every year. PAY BACK MY MONEY, MTN MUST FALL . *********** People and Pathetic Service !!!
Thank you for your post.
On the number provided there is no R50 airtime missing on 4-04-2016.
On the ID number provided there is no R50 airtime missing. The airtime that was used, was used on the internet services on 4-04-2016.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
On the number provided there is no R50 airtime missing on 4-04-2016.
On the ID number provided there is no R50 airtime missing. The airtime that was used, was used on the internet services on 4-04-2016.
Regards
Thabelo
REQ:***
Best regards,
