1 reviews | Active since Jun 2016

29 Jun 2016, 06:36

MTN *****ING MONEY and no service

<p>On the 12th Jan 2015 my data contract exspired I cannceled the service due there was no service or just bad service 2 months later while MTN was on strike I had to pay R800 for monay owned due to service was not canclled then I canclled it again, now 17 Months later with no invoice or comunocation they the useless mtn hands me over to the legal department I own them R5000 for this service just due the useless incompetend people working there isnt doing there work. I want awnsers not that I will get it due to useless mtn and people working there.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply01 Jul 2016, 12:32
Official

Good Day Nicolaas van Zyl

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that we have escalated the matter to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********

's update08 Jul 2016, 08:21
Reviewer Update

Zukiswa

Well I need to say MTN (Useless incompetednd Conmapny ) they never stop to life up to there reputation of being ******, ********** and the worste comany i ever crossed in my life. Waiting weeks now from the 1st time I lodge a complain about *****ing my money. Useless useless useless @#$%^&*%$#@@ **********