TM
Tazz M
1 reviews | Active since Nov 2011
07 Jan 2019, 07:14
Mtn *****ing from its clients again
Once more I am faced with the same nonsense. Mtn *****ing customers of their airtime. A few months ago it was actual data morw than 2G and they never bothered responding to my call or escalation. Now its R20 of airtime which just disappeared. When will you stop your thieving ways MTN? The people have had enough!
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Replies (2)
MTN South Africa's replyOfficial
07 Jan 2019, 12:57Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply07 Jan 2019, 12:57
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's replyOfficial
08 Jan 2019, 12:29 Good day
Thank you for your post.
We tried calling you but there was no answer. Could you kindly assist in providing us with the date and times that the airtime "disappeared" on so we could investigate further.
Warm Regards Sizwe Schoeman Complaints Management team
Thank you for your post.
We tried calling you but there was no answer. Could you kindly assist in providing us with the date and times that the airtime "disappeared" on so we could investigate further.
Warm Regards Sizwe Schoeman Complaints Management team
MTN South Africa's reply08 Jan 2019, 12:29
Official
Good day
Thank you for your post.
We tried calling you but there was no answer. Could you kindly assist in providing us with the date and times that the airtime "disappeared" on so we could investigate further.
Warm Regards Sizwe Schoeman Complaints Management team
Thank you for your post.
We tried calling you but there was no answer. Could you kindly assist in providing us with the date and times that the airtime "disappeared" on so we could investigate further.
Warm Regards Sizwe Schoeman Complaints Management team