MK
Melusi K

1 reviews | Active since Nov 2014

28 Dec 2016, 12:32

MTN *****ing From Customers To Pay of Fines

<p>I have been an MTN user for as long as I've had a cellphone. It's is with disgusting and dissatisfaction and disappointment that I have to contact my lawyers to file a case of theft from MTN where I am sueing The company for theft and ********* business practice. I am aware of the fines MTN have to pay in Nigeria also for ********* business practice. I am a contract holder of 3 accounts at MTN and from Friday till today I have lost R185 of airtime where I just load airtime and it disappears I've called 808 number for times from Friday till today my call gets cut I've went to the store and miraculously the call was answered when they called I explained my problem and I was not assisted In fact I was **** to saying I used my Airtime and data on calls

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Jan 2017, 17:05
Official

Good Day ,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows that your airtime is used on the Internet.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***