WE
Warren E
1 reviews | Active since Nov 2013
16 Jan 2016, 20:35
mtn *****ing from customers
i have a cellphone contract with mtn for 200pm for a sony experia. for the past 3 months now mtn has been debiting my account with 1000.00pm with no explanation or refund. no matter how many Times i go in to correct this matter or call in, the next month they just take 1000.00 again. this is not fair to me because i dont know why this is happening. the services is so bad that not even their own employees know why im being billed this much.
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MTN South Africa's replyOfficial
18 Jan 2016, 17:19Hello erasmuswarren,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note that we have investigated the invoice dated 13/11/2015 and 13/12/2015 why the bill was high is due to the internet charges that were incurred on both your invoices.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note that we have investigated the invoice dated 13/11/2015 and 13/12/2015 why the bill was high is due to the internet charges that were incurred on both your invoices.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply18 Jan 2016, 17:19
Official
Hello erasmuswarren,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note that we have investigated the invoice dated 13/11/2015 and 13/12/2015 why the bill was high is due to the internet charges that were incurred on both your invoices.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note that we have investigated the invoice dated 13/11/2015 and 13/12/2015 why the bill was high is due to the internet charges that were incurred on both your invoices.
warm regards
mike
REQ:***
Best regards,