CW
Christopher W
1 reviews | Active since Mar 2006
09 Oct 2015, 11:12
MTN *****ing data & trying to hide it???
10 weeks ago I submit a query to MTN Customer Care regarding excessive data charges on my account.<br> After numerous e-mails with 3 different Customer Services Agents, nothing has happened.<br> I am now of the opinion, after giving them ample time to resolve
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MTN South Africa's replyOfficial
12 Oct 2015, 06:39Hello cjw,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Corporate department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Corporate department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply12 Oct 2015, 06:39
Official
Hello cjw,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Corporate department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Corporate department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,