MTN *****ing Data

<p>I have recently moved from VODACOM to MTN with 100minutes and 2GB Data contract. The reason moving to MTN was the percieved value I was going to get. However since January 2017 my data gets finshed before the month is over. This never happened prior to this. Last I could go on to e-mails, websites, google maps, youtube, etc, etc. without my data been depleated, actually I alsways had data carrying over. But since janaury I cannot even go onto my e-mails and internet as my data gets finished within 3 weeks maximum. I do not use this contract often as I have a Vodacom contract that is more used (with 500Mb, which lasts the entire month). This data *****ing has been happening to both myself and my wife;s contract which does not make sense. </p> <p> </p> <p>I have requested a breakdown of the data usage from MTN's 808 number but they are not able/willing to assist me with this which makes me think they are hiding something. It does not make sense that when I use my phone more often it uses less data, now that I use my phone less it actually uses more data. Now I have requested that I receive a message to alert me when my data is depleated, I was told that this is not possible. I was told that the only way to do this is to not have a account balance, but then I cannot but data if needed. This seems to be a catch 22 situation. VODACOM does an alert and if data is depleated, there is an immediate message to say you have depleated data. WHY CAN MTN NOT DO THIS AS WELL? I left Vodacom for high data rates but it seems MTN is just the same, the only difference is that VODACOM is open regarding their high rates whereas MTN is trying to ***** data. </p> <p> </p> <p>MTN, please refund me my data or cancel my contract with no charges so I can move back to VODACOM. </p>