YM
YOLANDA M
1 reviews | Active since Dec 2015
14 Dec 2015, 15:42
MTN *****ing DATA
YESTERDAY i loaded 200mb of data and within an hour it was gone,TODAY i got my monthly data of 773mb the morning around 6Am and by 12 midday it was gone i wasnt that long on the internet.whatsgoing on with MTN???
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MTN South Africa's replyOfficial
20 Dec 2015, 13:59Hello yowlah,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have logged a billing query to validate the usage for the invoice date 2015-12-13 reference number: ***. The usage from the 14th falls under an unbilled invoice so that can only be validated once the invoice is closed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have logged a billing query to validate the usage for the invoice date 2015-12-13 reference number: ***. The usage from the 14th falls under an unbilled invoice so that can only be validated once the invoice is closed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Best regards,
MTN South Africa's reply20 Dec 2015, 13:59
Official
Hello yowlah,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have logged a billing query to validate the usage for the invoice date 2015-12-13 reference number: ***. The usage from the 14th falls under an unbilled invoice so that can only be validated once the invoice is closed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have logged a billing query to validate the usage for the invoice date 2015-12-13 reference number: ***. The usage from the 14th falls under an unbilled invoice so that can only be validated once the invoice is closed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Best regards,