MTN *****ing airtime for data

I am sharing this as MTN seemed to resolve an issue of using airtime for data, while out-of-bundle charges were disabled. Since latest recharge they have once again reverted to old tactics, *****ing airtime for data. Try and resolve issue and they give same response as last time and give the run around and promise to escalate matter. Nothing happens after that. They go absolutely silent, until they do the same thing again and again. Just a bunch of ******* that are never punished, because ICASSA is only their for its own interest.