WM
Wardah M
1 reviews | Active since Mar 2018
24 Oct 2018, 11:48
MTN *****ing airtime
I loaded R100 airtime however i required another R10 to buy data after loading the R10 my airtime left was R95. All withing 5 minutes. How are u taking R15 airtime in literally 5 minutes
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MTN South Africa's replyOfficial
24 Oct 2018, 20:10Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have credited R15.00 to your account please dial *136# to check your balances.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply24 Oct 2018, 20:10
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have credited R15.00 to your account please dial *136# to check your balances.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,