aK
adewale K
1 reviews | Active since Mar 2013
12 Oct 2015, 07:10
MTN *****ing airtime
The last episode happened this morning when I loaded a R30 aitime,changed R15 to data bundles and in less than 5 minutes,the remaining R15 had been depleted without me maing a single call.I was given a useless R200 bonus that doesnt call anybody...Prior to this incident,alot of these depleting of airtime had happened which I complained about and got their same response of \their system hadnt updated itself...<br> I have been experiencing this trend for sometime now and from the way Mtn responded to my queries
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MTN South Africa's replyOfficial
12 Oct 2015, 09:38Hello oluvoltron,
Thank you for your post
We would like to sincerely apologize for the inconvenience caused.
Please note that as per system, it shows that you have internet session running.
On your Blackberry 9720 you need to clear your browser history in order for the running applications to stop depleting your data bundles and airtime.
Thank you for giving us the opportunity to assist you.
Regards
Nompumelelo
REQ :***
Thank you for your post
We would like to sincerely apologize for the inconvenience caused.
Please note that as per system, it shows that you have internet session running.
On your Blackberry 9720 you need to clear your browser history in order for the running applications to stop depleting your data bundles and airtime.
Thank you for giving us the opportunity to assist you.
Regards
Nompumelelo
REQ :***
Best regards,
MTN South Africa's reply12 Oct 2015, 09:38
Official
Hello oluvoltron,
Thank you for your post
We would like to sincerely apologize for the inconvenience caused.
Please note that as per system, it shows that you have internet session running.
On your Blackberry 9720 you need to clear your browser history in order for the running applications to stop depleting your data bundles and airtime.
Thank you for giving us the opportunity to assist you.
Regards
Nompumelelo
REQ :***
Thank you for your post
We would like to sincerely apologize for the inconvenience caused.
Please note that as per system, it shows that you have internet session running.
On your Blackberry 9720 you need to clear your browser history in order for the running applications to stop depleting your data bundles and airtime.
Thank you for giving us the opportunity to assist you.
Regards
Nompumelelo
REQ :***
Best regards,