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Desiree P
1 reviews | Active since Jul 2018
24 Jul 2018, 16:16
MTN ***** tablets from clients and then close the case
I took my tablet in fir repairs over 2 months ago. No one in MTN can assist with getting the tablet back and no one phones back. You cannot talk to a manager as the staff all screen the calls. for a communications company MTN have no idea how to pick up a phone or even answer sever e-Mails regarding the same problem. Do I have to lodge a formal case of theft against their CEO, Rob Shuter, before I get my tablet back?
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Desiree P's updateReviewer Update
25 Jul 2018, 15:21Tomorrow will be exactly 2 months since MTN stole my daughters tablet and after many phone calls and e-Mails, still no response from anyone at MTN as to where the tablet might be at this stage. Off to the police station now to open a case of theft against Rob Shuter personally and maybe then, in his capacity as CEO of MTN, he will be able to assist his useless staff in finding the tablet?
DP
Desiree P's update25 Jul 2018, 15:21
Reviewer Update
Tomorrow will be exactly 2 months since MTN stole my daughters tablet and after many phone calls and e-Mails, still no response from anyone at MTN as to where the tablet might be at this stage. Off to the police station now to open a case of theft against Rob Shuter personally and maybe then, in his capacity as CEO of MTN, he will be able to assist his useless staff in finding the tablet?