MTN ***** money and Lie
<p>So went to Cancell my contract and the guy at shop says that all is fine and my LAST payment will be 7 October and the number will change over to a pre-paid.Even got couple of emails confirming my Contract is ending.Today they go and TAKE the full amount again.MTN IS *****ING our money!!!I want my money back now.Was thinking of keeping my one cantract but after this never ever again will i do bussiness with MTN and il tell the whole world that they ***** there Clients Money!!!!!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the term date for the mobile number 060****467 is 2016-11-12, kindly contact our customer care line on 2016-11-13 to request for the prepaid migration. Please note that the account invoices are finalised on the 13th day of the month so the invoice dated 2016-11-13 will be the last invoice which is for the usage from 2016-10-14 to 2016-11-13 and the amount invoiced will be debited from your bank account on 2016-12-07.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the term date for the mobile number 060****467 is 2016-11-12, kindly contact our customer care line on 2016-11-13 to request for the prepaid migration. Please note that the account invoices are finalised on the 13th day of the month so the invoice dated 2016-11-13 will be the last invoice which is for the usage from 2016-10-14 to 2016-11-13 and the amount invoiced will be debited from your bank account on 2016-12-07.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***