CG
Chriistiaan G

1 reviews | Active since Mar 2016

12 Jan 2020, 10:18

MTN ***** from the poor and give to... THEMSELVES!!!

So in Aug 2019 I took up a SIM-only data contract with MTN. 40+40gig @ R299, (although they actually deduct R299.02 from my bank account) nowhere can you find a better deal.

BUT what they did not tell me is that they would actually be *****ing my money/data, and I would actually not be getting what they advertised!!!

Here is how: 1) I noticed for a while that my daily data usage seems a bit high, so during Dec holidays while gone from home I unplugged the SIM from my router at home while we were gone for a day or two, not connected to any device, just lying on the counter... only to find that approximately 1gig "disappeared"!!!

2) The 40+40gig is for daytime and nighttime(00:00 to 06:00), but two weeks ago I did some downloading, etc. which started at about 01:30 until 5:00ish and to my surprise, my daytime data was drained of 15gig and nighttime data was untouched. So for the last 2 weeks, I basically didn't have home internet until today when my account was recharged.

3) So after all the above, I feel unsatisfied with the service MTN provides and tried to cancel my account a few days ago. To which I hear that I need to pay R1300 in order to cancel this SIM-only contract on which I actually owe NOTHING since there is no device I am paying off.

All the above is clearly **************** on their behalf. This leads me to the conclusion that:

MTN = DOOH NIBOR "***** from the poor little you&me, to fill their OWN pockets."

Not satisfied at all and won't be doing any business with MTN EVER AGAIN, that is until Aug 2021 when I will be ALLOWED to cancel my contract.

0
Replies (0)