MTN statement trying to get this for three months now

All I want is for MTN to forward me my account bill via e-mail every month, because I am unable to get into the internet or to download it from an sms as they are sending it to me, I have send mails and then I get a mail with all the steps on how to log onto the internet I only click on the link and then I get an error immediatly , really guys just send me my freaken statement in order for me to be able to print it or to look at it how hard can it be, it's being more than 3 months that I am trying to get this from you , how can you be so useless, either you just ignore me or you send me stuff i allready know IS NOT WORKING for me..