1 reviews | Active since Nov 2011
MTN STANDS FOR: MOST TERRIBLE NETWORK
***<br> <br> Can someone competent please supply me with a call record from 29 May 2015 until 02 June 2015. MTN consultants are good at making promises and very poor to deliver because Im waiting for 6 months now to be issued with a simple callrecord. Its unacceptable for such a big company to treat customers like they dont exist. Its pathetic workethics when employees are only good in issuing reference numbers with empty promises.I was even furnish with totally incorrect call records for months I didnt requested. USELESS!!!<br> <br> If moneys were deducted for call records wrongly sent, I want a full rebate. I was also promised of a credit amount to be paid back , but I didnt receive any money up till now.<br> <br> If I was your boss I would fire all of you with immediate effect.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have made a request to the billing department to send you the itemized billing.
A credit of R185.88 was passed on 5/10/2015 into your MTN account.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have made a request to the billing department to send you the itemized billing.
A credit of R185.88 was passed on 5/10/2015 into your MTN account.
Regards
Thabelo
REQ:***