HM
Hlayisani M

1 reviews | Active since Oct 2017

11 Oct 2017, 15:16

MTN staff Should just seat at Home if they don't want their Jobs hei

I have a contract with MTN and recently wanted to add another line on my current contract. Guess what after all the running around waiting for stock to be delivered for the S8 & J5 package contract I was told that my application was denied with no reason on why it was declined. I have checked My transunion Credit record Normal things are there that cant prevent me to have a cellphone contract of R 627 like realy now is no like Im taking a credit facilitity of R5000 a month which I can still afford it. So it started with your bad network services and Someone opening ********** account that took 8 months to resolve now this. Ai ke After end of current contract Im no longer subscribing to your network nor even attend MTN 8 Football matches Im done with you. Bye..... OOH did I forget to mention my Number Swap story that happened at MTN Rivonia road. I went to do a Number Swap on the 30th September and I paid R280 even to date I haven't received a call that my Sim card is read for collections ummmmmmm..

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Replies (1)
HM
Hlayisani M's update23 Oct 2017, 08:15
Reviewer Update
Hi After holding for 30 Minutes to get to speak to a consultant .I was told i can only get the information from the MTN Shop where I have made the application because MTN direct only deals with Online applications not Stores Application. The agent said I must contact the same store that couldn't give me a reason why my application was declined. wow..... Ok