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timothy E

1 reviews | Active since Jul 2016

28 Jul 2016, 20:51

MTN staff de*****ed my documents

<p>MTN staff de*****ed my contact documents proof of one document from MTN store if senior manger does not contact me i am give apologise letter and de*****ed documents to news papers and manager Jeremy Pillay has advised me to open case at saps of ***** against MTN East RAND mall shop sabc0735 hi have requested all signed docoument for my eight contracts from manger Michelle Meyer of east rand witch is not give me all my documents i am not happy of how i have been dolt with please contact me asap michelle email is **********

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Jul 2016, 11:01
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to the senior management team for urgent attention. They will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********