NT
Neo T

1 reviews | Active since Jul 2018

13 Jul 2018, 17:13

MTN STAFF ATTITUDE

The arrogance of the staff at Bedford Center MTN left me speechless. I don’t know where to begin.

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Jul 2018, 13:49
Official

Dear Neo,

Thank you for taking the time to tell us why our service failed to meet your expectations.

We value your business, and would like to address your concerns as quickly as possible.

I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.

Will you be able to supply me with correspondence you have between yourself and MTN including the ID number in question so I can investigate the matter and find a suitable outcome.

Please email ***

Thank you, looking forward to hearing from you.

Sincerely,

Willem Jnr Loots

MTN Complaints Management Team

Best regards,