Mtn staff are useless and ***********

This is my fourth review I am writing on my really pathetic experience with Mtn and staff. On the 1st of July 2017 I wrongfully debited from my bank account of R565.38 since I am currently a prepaid customer. I wrote my first review and I was contacted by Mike from Mtn complaints team. he assured me my money will be credited into my bank with in 5 days. Nothing happend. I then wrote my second review and I was contacted by Barbara from the Mtn Social media team. She responded that my money will be credited into my bank account in 5 days and again nothing happend. I wrote my 3rd review and I was contacted by Tsholo and once again i was told my money will be credited back in to my account but again nothing happend. I wrote my 4th review and Barbara responded to my mail saying that my money was credited back into my Mtn account and that it will take another 5 days for my money to credited into my bank account. After 6 days my money was not credited and I responded to Barbara asking her where is my money. My message was read but I got no reply. Its gone nearly 5 months and I still haven't got my money back. Mtn are really ****** *********** or they are just a bunch of *******. You guys have no integrity nor do you have any ounce of what customer service is supposed to be like. I will be writing 3 emails. The 1st email will be to ICASA where I will be putting a charge against MTN for their *****ed behavior. The 2nd email will be to Wendy Knowler at consumer watch and my 3rd email will be to the daily newspaper. I have been very patient in this matter and yet I have been taken for a ride as it seems. Mtn you have just lost a customer and you will be losing many more very very soon that I guarantee you because nobody deserves to have customer service like this!