JF
Justin F

1 reviews | Active since Apr 2010

05 Jan 2021, 15:28

MTN spiting clients for canceling contracts STAY AWAY!

After canceling my last MTN contract in June of 2020 with last payment going off in July as per debit order which it has done for 8 years. MTN decided in all their wisdom to black list me for R19 in May and June (during my contract period) and while debit order was going off.

After bringing this to their attention in November they promptly debited my account (details which they still had in their possession) in December.

As a consequence my credit score which has been in the upper 700"s has been tarnished by MTN inability correctly bill clients but I like to think it is spitefulness for leaving the network. I was told this would be rectified and the 34 points deducted of my credit score would be fixed but nothing has happened nor has anybody from MTN contacted me on the situation.

This is grounds for deformation of character and due to MTN's lack of interest I have already approached my lawyers regarding situation. If you know what is good for you stay away!

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Replies (3)
JF
Justin F's update16 Aug 2021, 09:54
Reviewer Update
7 months later. ZERO response and after call last week ZERO call back after I was told it would be addressed.
JF
Justin F's update06 Sept 2023, 06:54
Reviewer Update
Over two years and zero response form MTN!
JF
Justin F's update26 Sept 2024, 08:05
Reviewer Update
3 years no reply