1 reviews | Active since Jan 2017

03 Jan 2017, 11:15

Mtn Spam Sms' & No Night Express Unsubscribe Option

<p>Every morning i wake up to annoying sms' from Mtn Stating;</p> <p> </p> <p>1) 'Yello! Your 50% Free Night Express Giveback value has expired" data which I do not need and have no use for based on the time of day its available, midnight - 6am.</p> <p> </p> <p>2) More sms' stating data i bought a while back is depleted and i need to recharge, but upon checking my balance, i will have data available.</p> <p> </p> <p>3) Everytime i buy data i receive multiple additional promotional sms' offering data packages i have no interest in.</p> <p> </p> <p>Kindly advise the (USSD Code) on how to OPT out of ;</p> <p> </p> <p>1) all mtn night express data bundles, i have no use for this data and all sms' related to night express are nuisance and annoying considering they are sent first thing in the morning whilst trying to sleep.</p> <p> </p> <p>2) Opt out option on Mtn Data promotions</p> <p> </p> <p>All this spamming from MTN is bordering on harra*****t!</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply09 Jan 2017, 14:23
Official

Good day Kash

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please be advised that we have escalated your query to the Marketing department so that they are able to look into the matter further.

Regards

Angela

REQ:***

MTN South Africa
MTN South Africa's reply09 Jan 2017, 14:24
Official

Good day Kash

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please be advised that we have escalated your query to the Marketing department so that they are able to look into the matter further.

Regards

Angela

REQ:***