1 reviews | Active since Dec 2016

04 Mar 2019, 08:17

MTN SPAM MESSAGES

This is not the first time I have posted this on here. I have also for months made several calls, senr several emails, even messaged them on FB. WHOLE DAY ALL DAY I GET SPAMMED WITH THIS SMS FROM MTN: Y'ello! HURRY before it's too late. YOUR FREE MTN waves will expire @23:59 tonight. PLAY NOW to WIN BIG! Dial *156*083# www.mtnwaveandwin.co.za to play. Ts&Cs

The agents keep telling me they have removed me, i have been told to dial and unsubscribe, well guess what? I am not subsribed TO ANYTHING. PLEASE STOP THIS. STOP!!!!

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 Mar 2019, 09:13
Official
Good day Heedy786,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.  Kindly note that a request has been sent to our Marketing team to please remove your number from receiving promotional sms's.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards, Zanele MazibukoComplaints Management Team


Best regards,

's update04 Apr 2019, 10:21
Reviewer Update
This is A LIE CAUSE I AM STILL GETTING THESE MESSAGES SEVERAL TIMES A DAY