EZ
Eshazear Z
1 reviews | Active since Sept 2012
20 Aug 2017, 22:33
MTN Spam, cannot unsubscribe
MTN advised that should call *130*603#. The USSD immediately responds with "An Error has occurred, please try again later; or contact the Call Center for further assistance"
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MTN South Africa's replyOfficial
21 Aug 2017, 10:28Dear Eshazear,
We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority.
Kindly note you would need to dial *130*601# to opt out of the WOW notifications.
We deeply value your relationship with MTN and are committed to providing you with the highest level of service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter please feel free to write back to us on Hellopeter and we'll address your concerns accordingly.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply21 Aug 2017, 10:28
Official
Dear Eshazear,
We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority.
Kindly note you would need to dial *130*601# to opt out of the WOW notifications.
We deeply value your relationship with MTN and are committed to providing you with the highest level of service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter please feel free to write back to us on Hellopeter and we'll address your concerns accordingly.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,