EZ
Eshazear Z
1 reviews | Active since Sept 2012
11 Sept 2017, 12:15
MTN Spam : Cannot opt out
I've tried everything to unsubscribe and still get the following suffixed to MTN sms notifications : "Dial *123*54# to get Skintight by Mr Eazi as you CallterTunez. 1 Week Free". MTN is lying blatantly claiming their 'marketing department' has remove me.
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MTN South Africa's replyOfficial
11 Sept 2017, 13:03Dear Eshazear,
Thank you for taking the time to let us know about your experience. We strive to provide a really high level of service.
Kindly note you can opt by dialing *130*601#
You may also opt out of the marketing strategies by registering your name on the Direct Marketing Associations “do not contact” list as we cannot add your name onto this list on your behalf if you do not wish to be contacted in future.
You may use the channels below:
https://www.nationaloptout.co.za/NationalOptOut.aspx
http://www.dmasa.org/dmasa/dma_optout.php
Alternatively, you may SMS your ID number (To DMA ) on 31484
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply11 Sept 2017, 13:03
Official
Dear Eshazear,
Thank you for taking the time to let us know about your experience. We strive to provide a really high level of service.
Kindly note you can opt by dialing *130*601#
You may also opt out of the marketing strategies by registering your name on the Direct Marketing Associations “do not contact” list as we cannot add your name onto this list on your behalf if you do not wish to be contacted in future.
You may use the channels below:
https://www.nationaloptout.co.za/NationalOptOut.aspx
http://www.dmasa.org/dmasa/dma_optout.php
Alternatively, you may SMS your ID number (To DMA ) on 31484
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,