EZ
Eshazear Z

1 reviews | Active since Sept 2012

30 Aug 2017, 10:25

Mtn Spam : Cannot opt out

MTN refuses to stop sending regular SPAM similar to "Buy additional xx MB for Rxx...". I've opted out using the USSD code and requested many times for them to send my number to their 'marketing department' for removal, but they have done nothing. Very disappointed.

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Aug 2017, 21:29
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Some companies may be affiliated to MTN, however, indirectly associated. We are unable to track the details of the origin of the text messages to you in this instance.

You may opt out of the marketing strategies by registering your name on the Direct Marketing Associations “do not contact” list as we cannot add your name onto this list on your behalf if you do not wish to be contacted in future.

You may use the channels below:

https://www.nationaloptout.co.za/NationalOptOut.aspx

http://www.dmasa.org/dmasa/dma_optout.php

Alternatively, you may SMS your ID number (To DMA ) on 31484

Regards

MTN

Best regards,