EB
Eugene B
1 reviews | Active since Oct 2015
24 Jul 2018, 11:45
MTN Spam Calls
I am no sick and tired of MTN's marketing tactics. can you stop phoning me I have received no more than 7 calls this week from ONE of your call centers from zero three one nine four two four three five zero. This goes against the popi act as i did not give you permission to share my details, who knows how you got my details as i have never been a MTN customer and never will be
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Replies (2)
MTN South Africa's replyOfficial
25 Jul 2018, 06:24Good day Eugene,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if you are using a smartphone, the device does allow you to block these numbers. This can be found under your settings of your device.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply25 Jul 2018, 06:24
Official
Good day Eugene,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if you are using a smartphone, the device does allow you to block these numbers. This can be found under your settings of your device.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
EB
Eugene B's updateReviewer Update
27 Aug 2018, 11:53you are an idiot, I asked that you stop phoning me trying to sell me a contract, I know how to block numbers but the shady call centers you use phones from a random number.s
EB
Eugene B's update27 Aug 2018, 11:53
Reviewer Update
you are an idiot, I asked that you stop phoning me trying to sell me a contract, I know how to block numbers but the shady call centers you use phones from a random number.s