GT
Gregg T

1 reviews | Active since Feb 2012

17 Oct 2023, 19:57

MTN spam

I moved to MTN from Telkom for obvious reasons, but specifically because Telkom signed me up to spam and did not cancel it as promised.

MTNs service is perfectly fine. But from day one I have been besieged with spam. Not from third parties. From MTN themselves.

I had to opt out from multiple marketing options on the app (note: opt out, not opt in)

I had to opt out from countless individual messages of spam, not unlike Telkoms BS marketing subscriptions.

And yet, I still am receiving this nonsense.

It's one thing getting spammed by third parties. But getting spammed by your own service provider is outrageous.

And they will not call to explain or resolve the issue.

MTN. This is ******* practice. It's contravenes the Digital Marketing Act. What are you doing to resolve this issue.

0
Replies (1)
GT
Gregg T's update03 Nov 2023, 16:11
Reviewer Update
Still no reply from this company.

No reply here on hello peter.
No reply on email.
No call backs.

Absolute joke.

In what world is it okay to continually spam your own CUSTOMERS as a telecoms provider?

******* and ********* business practices. Just as bad as Telkom.