EZ
Eshazear Z
1 reviews | Active since Sept 2012
18 Aug 2017, 10:56
MTN Spam
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Please don't believe this *******. We've heard this dozens of times and MTN is doing nothing at all.
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Replies (2)
MTN South Africa's replyOfficial
19 Aug 2017, 21:17Thank you for your post.
We apologize for any inconvenience incurred.
MTN previous account number A***
Our Marketing department has respond, cell number *** is not on the MTN network.
This is the feedback from them as well: This customer was added to the opt out list on the 21st of august. The customer will have to dial *130*603# to opt out of promotional messages received after recharge.
Please confirm the cell number in question for the spam complaint.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply19 Aug 2017, 21:17
Official
Thank you for your post.
We apologize for any inconvenience incurred.
MTN previous account number A***
Our Marketing department has respond, cell number *** is not on the MTN network.
This is the feedback from them as well: This customer was added to the opt out list on the 21st of august. The customer will have to dial *130*603# to opt out of promotional messages received after recharge.
Please confirm the cell number in question for the spam complaint.
Kind Regards,
Alice van der Merwe
Best regards,
EZ
Eshazear Z's updateReviewer Update
20 Aug 2017, 22:31I've tried *130*603#. The USSD immediately responds with "An Error has occurred, please try again later; or contact the Call Center for further assistance"
EZ
Eshazear Z's update20 Aug 2017, 22:31
Reviewer Update
I've tried *130*603#. The USSD immediately responds with "An Error has occurred, please try again later; or contact the Call Center for further assistance"