EZ
Eshazear Z

1 reviews | Active since Sept 2012

31 Jul 2017, 10:52

MTN Spam

<p>MTN sends me regular SPAM messages to buy more data or airtime.</p> <p> </p> <p>I can't unsubscribe no matter what I try.</p> <p> </p> <p>MTN replies to this message and says they've 'forwarded my requested to the marketing department', but that never gets results.</p> <p> </p> <p>I want MTN to be fined heavily by ICASA / WASP for unsolicited and unauthorized mass SPAM advertising.</p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply31 Jul 2017, 11:18
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with the cell no this query relates to?

Regards,

Ishie.

Best regards,

EZ
Eshazear Z's update01 Aug 2017, 10:37
Reviewer Update

Hello, Thanks for following up.

***

EZ
Eshazear Z's update07 Aug 2017, 14:09
Reviewer Update

MTN Privately responded, apologies and asked for my mobile number.

I responded with my number, and didn't get a reply.

Nothing has changed.