LK
Luffefe K
1 reviews | Active since Oct 2015
26 Oct 2015, 09:47
MTN SP Insurance delay in Collecting Device
On 28/07 i filled a request for MTN SP insurance to come pick up my damaged phone. On the same day I recieved an acknowldgement. +/- 3 months later no one has contacted me. I have been paying for the past three months I have been paying for a service I am not getting. DO NOT TAKE ANY PRODUCTS WITH MTN. They are ***********e, innefficient and do not care.
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Replies (1)
MTN South Africa's replyOfficial
27 Oct 2015, 17:31Hello Luff,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply27 Oct 2015, 17:31
Official
Hello Luff,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***