MTN SP Insurance
<p>So i have my iphone 6s plus phone insured with MTN SP for R15000, today i called it to just check if all my details are correct on their system and i notice that my phone is not insured fro R14800 which i feel to understand why if am paying a premiun to insure my phone for R1500<br /> <br />so the phone is no longer insured fro R15000, yet am paying a premiun for R15000, please explain as i fail to understand whats happening now.<br /> <br />so even if i pay for R15000 if my phone is ****** i would have to settle for a cheaper phone while an Iphone 6S plus now retails at R16000+<br /> <br />Thanks</p>
Thank you for your post.
We are sorry for the inconveniences that you experienced.
Please note that the matter has been escalated to the management team of the insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are sorry for the inconveniences that you experienced.
Please note that the matter has been escalated to the management team of the insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***