LW
Lurinda W
1 reviews | Active since Jul 2018
11 Jul 2018, 12:12
MTN SP
MTN SP has handed me over three times now. After which I've cancelled my contract with them. The number doesnt even exist on the MTN no more. This is unprofessional. How is this possible to hand me over every two years.... get your story straight MTN SP This gives me a bad credit record. If you are willing to give me a bad name I will do the same to you.
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MTN South Africa's replyOfficial
11 Jul 2018, 20:07Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply11 Jul 2018, 20:07
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,