MTN South Africa you suck!!!

I logged a Ticket 5 days ago with MTN! Timescale of 24/48hr turn around has long passed. It has been two weeks where I am back & forth with MTN, on the phone, for so damn long! Nobody has gotten back to me with regards to my query! I have requested manager call backs! Nobody called me back!

My issue is that I have a contract with them, I can make outgoing calls, can't receive incoming calls!!! When somebody tries to call me on a normal call then it says my phone is off!!! Which it's not!!! I went into my bank as my cell number is linked, & they advised that my contract has been cancelled with MTN, yet, MTN says that it's active!

I have done all the codes they could give me! ##33 etc, to removed the call barring & also call diversion, also checked my call barring settings on my phone with each Agent I went through to! So yes, I have exhausted all avenues & did all the checks & removals!

Last week Thursday I walked into an MTN store to get help, they advised that they can't help, I need to speak to the call centre, & when I told the guy that the call centre doesn't even know what is wrong, all he could say was "Eish"!!!

I have been a customer of theirs for maaaany years. Not once did I experience something like this!

I just want somebody to get this damn thing resolved!!!!!!

I am beyond I-Rate!!!!!

For F**k sakes!! I don't even know if anybody is competent enough to assist me?!