MTN South Africa vs Lyton Magwira

My name is MR. Lyton Magwira with South African I. D No. *** 086. I have a contract with MTN South Africa from the 08/05/2008. In the year 2019 October I started to have problems of two contracts added to my contract by two different numbers and physical address. I went to one of the MTN shops in Eastgate shopping mall of which I was advised to submit the supporting documents of which I did. In the year 2020 in October the same problem came up again, I went through the same problem my line was suspended again. In 2021 in October the same problem again and I went to MTN head office submitted the same documents. Then MTN in November 2021 deducted R 27000-00 from my account and later in the middle of the month the funds where returned back. I was highly affected by their action as all my debit orders bounced in that month. They refunded the funds because I needed what was their reason to put me in that bad situation and i told it was a mistake. In December 2021 again MTN again deducted R 29000-00 from my account. Now MTN suspended my because they say that I owe them. The number in question here is *** is now suspended of which my contract is coming to an end now 11/05/2022. My depit day for MTN is the 7 day of the month, I tried to explain to them that when they take all my funds from my account that’s the cause for not to get any funds on the 7 of the month as it’s too costy for me I also have other companies to pay. Now I am asking MTN to give back my number *** to pre-paid as i have been using this number from year 1999. I am now forced to change my bank as MTN is harassing me. I am asking for a big HELP regarding this matter. Your assistance in this matter will be highly appreciated.

Best regards Lyton Magwira