NM
Naeem M

1 reviews | Active since Mar 2019

02 Mar 2019, 12:03

MTN SOUTH AFRICA *****ING FROM THEIR CUSTOMERS!!!

For almost one year I have been running around with mtn giving me issues of a payment that was not made. I have provided them with numerous Proof of payments and more recently an email for the business banking department of my bank as well as a statement showing the funds have been deducted from my account. They have suspended all my lines and refuse to reinstate them. They say that the information provided is insufficient. If a proof of payment and a bank statement is not enough what is ? The banking department sends emails and SMS sayin the issue is resolved. I have been ****** of my money and mtn is deny receiving the funds when I have proof. So hopefully doing this I will get they attention. MTN South Africa you guys are thevies!!!!!!

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Replies (2)
MTN South Africa
MTN South Africa's reply04 Mar 2019, 14:30
Official
Good day 
 
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. 
 
We will investigate and provide you with feedback. 
  
Warm Regards 
Sizwe Schoeman 
Complaints Management team 
NM
Naeem M's update07 Mar 2019, 08:39
Reviewer Update
Good morning Is there any feedback regarding this matter ???