MTN South Africa ***********s'

I actually wish to give MTN SA zero stars. I have cancelled my MTN contract in Jan 2023 and to this day (03/05/2023), I am still billed for the contract. I have called them every month since the first incorrect debit to cancel the contract but no one at MTN can assist in finalising a cancelation request. I am beyond frustrated with MTN and people should be warned not to join MTN because once they have your banking details then you will still be billed even after a cancelation request. Maybe MTN SA need to train the retention staff to be able to assist with a simple cancelation request.