NC
Nathan C

1 reviews | Active since Dec 2015

20 Mar 2020, 10:48

MTN South Africa reclaiming active numbers on other mobile networks.

In about Nov 2019 I ported my MTN number to Telkom with no issue and it was functioning without issues on the Telkom network until about three weeks ago when MTN decided to take back the number and put it into their recycle pool. MTN's excuse was that the number was inactive for 5 days hence why they took it back. Now despite there being evidence that the number was active on the Telkom network MTN has refused to make the number available to Telkom to port back. I have even obtained a reference number from MTN gone into the MRN store multiple times I get the same pathetic excuse "There is nothing I can do, the technical team will contact you within 24 hours" And when you call the 083 135 number the menu just repeats itself as the number is not active on the MTN network but is locked to MTN.

So this means that people are unable to call me or send me sms' as there caller just gets an error msg stating the number you called is not registered on the MTN network.

So my advice you better making a deal with the devil them dealing with MTN. At least with devil you know where you stand and what is going to happen.

0
Replies (0)