MTN SOUTH AFRICA POOR PATHETIC SERVICE

I have lodged now 3 message through Hello Peter to get hold of someone who can allocate the money that I have paid to MTN. It has been 4 months and they are pathetic. It is ***** and they ***** the money that I have paid to my account. Can someone that is in a top position at MTN please contact me so that I can send proof of payments through. Customer Service are the worst in South Africa. 21 tickets later, 17 emails with proof of payment and still no service. Contact me directly urgently ***