VK
Vanessa K

1 reviews | Active since Jan 2024

09 Jan 2024, 08:29

MTN South Africa poor is a service provider.

I have a contract with MTN for a laptop that is still under warranty. Recently, the laptop stopped working, and when I tried to book it in at the store, they refused to help and look at the laptop. I then called customer service for assistance, but I experienced rudeness and call dropping. I also tried emailing, but I was directed wrongly and received bad service multiple times.

I rely on my laptop for communication, work, and staying connected, so it's frustrating and inconvenient when it doesn't work. I have also experienced missing data and missed important emails due to the poor service from MTN.

Overall, my experience with MTN has been extremely frustrating, and I believe they are the worst service provider. I'm tired of the dropped calls, unresponsive customer service, and their continuous deductions from my account with no satisfaction for the product I'm paying for.

0
Replies (0)