MTN South Africa. Pathetic services

I recently upgraded my contract on the 12th Dec 2023, part of the Black Friday deal. It was meant to come with a R250 Takealot voucher and 6 months to Disney plus.

After a few weeks with nothing received, we phoned 135. After getting through all the "robot voices" we eventually got to a "human". She said there was nothing she could do, and suggested we go to the MTN shop where we did the upgrades. The man working there said "oh the vouchers were only for the first 500 people" nice if this was clearly shown. Secondly regarding the Disney plus. He said there was an issue with MTN sending out the email, and this was meant to be sorted by the 20th Dec 2023, well its the 27th Dec 2023 and still nothing. I don't have time to waste to wait for 20mins to speak to someone when they say they can't help, or go to a shop wasting t petrol.

Don't get my started about MTN's warranty and standing behind it. Pathetic.