MTN SOUTH AFRICA IS THE MOST PATHETIC SERVICE PROVIDER. STOP WITH YOUR **** PROMOTIONS

I took out a 20202 black Friday 100GB deal. I received my router and a sim card a week or so later. But since then MTN has loaded 0.500GB every month. Who would take a contract for 500mb? That makes no logical sense. You might as well load 500mb on your phone. I have called numerous times. Have had about 5 reference numbers. They cannot locate my contract or the calls made when they so easily wanted to sell the contract. It has been more than 2 months. With me constantly trying to get in contact with someone who can actually assist. I then got hold of someone on facebook who made a committment to sort the issue out. Which was never followed through on. I then got a response from a different person (signature initials was different). Who made a commitment again to sort it out. Its 2 weeks later, and they still haven't located the so called call that is recorded for " quality purposes". I am beyond frustrated and angry. And believe that MTN is the worst service provider I have ever come across. From the stores to their customer care line. No one knows what is going on. I visited the MTN store at The Atrium 2 times, and both times they told me that the black friday promo was loaded as 500MB as a "PROMO CODE" but no one at the call centre has any idea. I'm sick of this and I will be checking where I stand as a consumer and the rights I have. I understand why some people resort to profanity and verbal abuse. It is a complete inconvenience especially in times where everyone is in financial stress. Now I have to load prepaid data which costs much more than the contract I budgeted for. I should have rather went with Telkom who has proven to be a great service provider compared to useless MTN.